Sammera

AI assistant for booking and reception calls

Prices, rules and policies on screen while the caller is still asking, taken from your own documentation.

A customer wants a meeting room for a full day
CustomerHi, I need a meeting room for a full day in November.
YouOf course. Which date are you thinking of?
Listening00:10
Question 1 of 6
How many people is it for?
Suggest an answer
Transcripts are kept for 30 days. Audio is not kept.Only you can see this call.

The call becomes text as it happens

You and the caller are transcribed separately, so dates and numbers are on screen the moment they are said. The first standard question is already on screen.

The same call, two ways

Answering what it costs

Without Sammera: The caller waits while you look for the latest price list.

With Sammera: The price and what it includes are on screen after one click, with the page they came from.

Documentation gaps

Without Sammera: The same question comes up again, and nobody writes the answer down.

With Sammera: Every question without an answer is saved, with a draft for the missing page.

After the call

Without Sammera: The booking note is typed up between calls, from memory.

With Sammera: The note is drafted. Read it, paste it and take the next call.

Set up with what your team already knows

Sammera has no script of its own. The questions and the answers are the ones your team already uses.

Your checklist

The standard questions every call should cover. You write them, and change them whenever you like.

  • Which date and time is it for?
  • How many people is it for?
  • Do you need lunch or coffee?
  • Who should the confirmation go to?
  • Is there anything we should prepare?

Your documentation

Imported from Word, PDF, PowerPoint, OneNote, Confluence or Notion, or written in Sammera.

  • Services and what each one includes
  • Price lists
  • Opening hours and holidays
  • Rules for changing and cancelling a booking
  • Who to hand over to, and when

See what callers ask that the reception cannot answer

The overview shows which pages are used on calls and which questions had no answer, so you know what to write down next.

How the documentation loop works

The overview in Sammera with number of calls, suggestions used, the most common gaps and the most used documentation

What booking and reception teams ask

Does it work with our booking system?

Yes, with any of them. The note is ready to copy when the call ends and you paste it in. Sammera never writes to your systems.

We are a small team. What does it take to start?

Import the price list and the policies you already have, write a handful of questions and take a call. You pay per person who uses it on calls, and there is no minimum.

Do callers need to be told?

Yes. Tell callers at the start of the call that it is transcribed. Audio is not kept unless you turn it on.

Try it on your own booking calls

Free for 30 days or 300 calls, with Sammera's AI included. Import your price list and try it on your next call.

  • Any softphoneNothing to connect to your phone system.
  • Calls in Swedish todayEnglish is next.
  • A desktop app for WindowsInstalled per person, with no administrator rights needed.