For the calls your team takes
The questions and the documentation are yours, so Sammera follows the way your team already works. Pick the one closest to you.
IT helpdesk
- A question on the checklist
- Is it only you, or are others affected?
- What the answers come from
- Procedures and troubleshooting guides
Customer service
- A question on the checklist
- Can I have your customer number?
- What the answers come from
- Routines, terms and price lists
Sales
- A question on the checklist
- What do you use today?
- What the answers come from
- Product sheets, specifications and prices
Bookings and reception
- A question on the checklist
- How many people is it for?
- What the answers come from
- Services, price lists and policies
Try it on your own calls
Thirty days is long enough to import your documentation, take real calls and see whether the team keeps it on.
- Any softphoneNothing to connect to your phone system.
- Calls in Swedish todayEnglish is next.
- A desktop app for WindowsInstalled per person, with no administrator rights needed.